AHE and Kimberly-Clark Professional Announce 2016 Heart of Healthcare Award Recipient
Jean Williams, an environmental services professional at
"Jean is dedicated to maintaining a clean and sanitary environment and is kind beyond measure," said
Chris Chong, Environmental Services (EVS) director,
The Heart of Healthcare Award is presented annually by the
"By caring for the healthcare environment, environmental services professionals like
Jean Williams help ensure the highest levels of patient care, as well as patient safety and satisfaction," said
Patti Costello, AHE executive director. "Jean is appreciated by both nurses and patients. She is an outstanding example of how today's healthcare environmental services teams strive to create a healing atmosphere that leads to better patient outcomes."
The award is an integral part of the Heart of Healthcare program, developed by AHE and
- Education and training guides
- Employee recognition certificates
- Patient discharge and room calling cards
All Heart of Healthcare program tools and educational materials can be customized to include a healthcare facility's logo. The materials are available through the AHE website, www.ahe.org.
The program has improved the patient experience, according to 83 percent of environmental service managers who have implemented it at their facility. More than 700 healthcare facilities now participate in the program.
Nominations for the Heart of Healthcare Award are submitted each year by managers, supervisors, co-workers and members of departments in hospitals and senior care facilities. The AHE Recognition Committee reviews all submissions and selects the winning applicant.
"We are proud to continue our involvement with this important program, which recognizes the tremendous contributions of healthcare environmental services professionals," said
Sarah Happel, healthcare segment leader,
Williams, who joined
The Heart of Healthcare Award is not the only recognition that Williams has received.
Last year she was selected from more than 2,000 employees to receive