Xerox Launches 15 Workflow Automation Industry Solutions
OREANDA-NEWS. Xerox (NYSE: XRX) today launched 15 new workflow solutions that automate the way organizations cope with globalization, meet increasing compliance requirements and exceed customer demands.
The new suite of Xerox solutions stretches across three industries – manufacturing, retail banking and higher education – to transform manual, error-prone processes into automated and accurate approaches that take minutes instead of days. In addition, these automation solutions organize vital information originating from multiple sources – both paper and digital in nature – enabling organizations to serve up content across multiple channels.
“With more people using mobile and digital devices in the workplace, businesses are increasingly facing expectations from employees and customers to accelerate the digital transformation,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “These 15 new solutions not only simplify and speed up complex processes, they also empower organizations to interact with their customers, employees and suppliers regardless of platform.”
Reviving Innovation in Product Output
IndustryWeek estimates manufacturers who digitize their processes can increase efficiency by 82 percent1. For instance, redesigning a product like a mobile phone, which can contain up to 350 different parts, sets off a barrage of documentation, such as a description of the proposed changes, tracking of affected parts, approval forms and directions for implementing the change. Add in the need for global collaboration, and it’s easy to see how an automated, streamlined system can cut time and cost.
Personalizing Banking Across Digital Screens
Banks are expanding their omnichannel capabilities, enabling customers to complete banking transactions on a variety of different screens such as mobile devices, online portals and smart ATMs. With its new fraud management and client onboarding solutions, Xerox is helping banks provide increased fraud protection and a cohesive customer service experience across multiple platforms. Additionally, Xerox’s new solution for compliance and records management keeps track of critical documentation and will automatically alert employees if data is misplaced.
Reinvesting in Students
Since 1978, college tuition and fees have increased by a whopping 1,120 percent2. Xerox’s new higher education solutions – such as financial aid processing, which helps financial aid packages get to prospective students faster – helps colleges and universities provide students with accessible, affordable and engaging education.
The Xerox solutions can reduce or eliminate manual data entry for college admission offices. Additionally, financial aid, billing and other related processes move faster and are less prone to errors when aided by automation.
“Organizations now have greater options to phase out inefficient, paper-based and mistake-prone manual processes,” said Holly Muscolino, Research Vice President, Document Solutions, IDC. “Xerox has expanded its scope to serve three more industries, which are typically disadvantaged by their paper-based workflows, to offer digital and automated alternatives – enabling them to get work done faster and at a lower cost. By continuing its investment in automation solutions for vertical markets, Xerox maintains a leadership position among vendors for document technology.”
Each workflow solution is configurable with professional services support for design, delivery and implementation.
Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process outsourcing company and a document technology company. Xerox expects to complete the separation by year-end 2016.