Ekaterina Fedorova, Operator of Comstar-UTS Contact-Center, in the Finals of International Contest «Operator of the Year 2007»
OREANDA-NEWS. March 20, 2007, a showdown of the third international contest “The Crystal Headset” (Operator of the Year 2007) shall take place this evening in the Radisson SAS Slavyanskaya, Moscow, where JSC Comstar-UTS will be represented by an operator of the outsourcing contact-center Ekaterina Fedorova, reported the press-centre of JSC Comstar-UTS.
The contest is conducted by Association "Automatics and Telecommunications " (AA&Т) jointly with Organization Committee of the forum "Call Center World" for the third consecutive year now. On their way to the finals the contenders have passed through a very tough selection: the questionnaires filled by 59 nominees have been submitted for consideration of an authoritative jury which, after voting, produced a list of only 10 persons. The final phase will be the acid test for such operator’s skills, as educated and correct speech, quick-wittedness, gift of the gab, sense of humor, ability to ad lib and quickly adjust to unusual situation, and, certainly, craftsmanship. Ultimately, the Jury will openly vote and announce a winner, who will be awarded the top prize of this competition - a Crystal Headset.