OREANDA-NEWS. June 4, 2012. Sberbank of Russia issued its Annual Report for 2011 which combines the Banks report on activities in corporate social responsibility (CSR) with management report on activities and financial results.

It the second report or Sberbank prepared according to the international standard GRI (Global Reporting Initiative) in corporate social responsibility. The report complies to B application level for GRI standard, and demonstrates significant progress of Sberbank in planning and disclosure of information about completion of its goals in CSR (Sberbanks report for 2010 was rated for application level C).

The Report is structured according to main priorities of policy of OJSC Sberbank of Russia in CSO established in 2011 on results of the Banks dialogue with major stakeholder groups (customers, employees, state and society, shareholders and investors) (you may find the Policy at website of the Bank at: http://www.sberbank.ru/common/img/uploaded/files/pdf/POLICY_for_Corporate_Social_Responsibility.pdf).

The Report covers major initiatives and results obtained in each priority areas, and approaches of the management to implementation of initiatives of Sberbank in CSO. The Report describes approaches of the Bank to development of dialogue with interested parties. The report contains interviews with top managers reflecting close liaison between business development goals and corporate social responsibility of the bank.

Results of the Bank in corporate social responsibility for 2011 include:

over 8 billion rubles provided in loans to small and medium businesses

launch of a new product  - Business start (funding of small business from a zero point0 offering about 100 ready business projects either as franchising or created jointly with Sberbanks clients from medium-size and large business segments

launch of study system Clients voice

total level of satisfaction from Banks services among retail clients has grown by 4% during 2 years and by end of 2011 it reached 80%

872 service outlets have been opened in new form in the course of implementation of the program of reformatting of the branch network

number of active users of Sberbank OnL@in reached 2.4 million people, Mobile Bank 5.3 million people

about 71 % of all retail transactions of clients is performed through remote service channels

2 461 of client servicing outlets were made barrier-free and accessible for the disabled

over 770 million rubles has been spent for training of Banks personnel

average time of training of one employee of the Bank is 114

created a labor disputes commission

launched a Corporate pension program

about 1.8 billion rubles has been spent for insurance of employees

over 85 % of employees passed comprehensive medical examination

in the last three years about 315 billion rubles of overall investments have been spent to fund 50 projects in energy saving and increase of energy efficiency

experts studied 20 applications for projects in modernization of technological equipment in different branches of the economy for the total emissions reduction 56 million tones of CO2 equivalent

total volume of emission reduction according to approved/submitted for approval joint projects in 2010-2011 was 149 million tones of CO2 equivalent

Publication of the Report for 2011 demonstrates commitment of OJSC Sberbank to reach its financial and non-financial goals using principles of responsible business and in compliance with the banks Mission, - commented the President, Chairman of the Board of Sberbank of Russia German Gref.