DTEK Energougol ENE Rewards Disciplined Payers
OREANDA-NEWS. Twelve reliable electricity consumers in the town of Vuhledar (Donetsk region) received gifts from DTEK Energougol ENE: microwave ovens, TV sets, electric kettles, and irons. This is the company’s way of rewarding its clients for timely and full payment for consumed electricity.
Starting from 2010, each year, DTEK Energougol ENE has been rewarding its best consumers during the celebration of the Utility Services Day and the Consumer’s Day on 15 March. Prize-winners are selected from among consumers who properly fulfil the conditions of their contracts with DTEK Energougol ENE, actively use the text control functions and the online utility services store, have no arrears in payments and systematically pay in advance, using electricity according to the declared capacity.
“This campaign is our way to thank our reliable clients and motivate other consumers to pay for the services in a timely manner. Discipline of consumers’ payments determines the company’s ability to improve electricity supply by upgrading the equipment and constructing new substations,” said Ihor Koval, General Director of DTEK Energougol ENE. “We have a system of continuous improvement of the service quality in place. Our clients can use the text message control function, online utility services store or come to our service centres where they can receive information on their account balance, pay for the services, consult customer support, or order delivery of documents.”
DTEK is the largest energy company in Ukraine. The Company is the energy division of System Capital Management (SCM). DTEK’s enterprises operate effectively in coal mining and preparation, electricity generation, distribution, and sales.
DTEK’s portfolio of coal assets includes 31 mines and 13 coal preparation plants in Donetsk, Dnipropetrovsk and Luhansk regions of Ukraine and in Rostov region of the Russian Federation. In 2012, DTEK’s Ukrainian mines produced more than 39 million tonnes of coal.
The generation segment is represented by 10 thermal power plants and two combined heat and power plants with more than 18 GW of total installed capacity. DTEK’s generation enterprises are located in seven regions of Ukraine and its capital city (Kyivenergo generates and supplies electricity and heat to Kyiv).
DTEK’s electricity distribution and sales segment includes five enterprises that collectively supply power to approximately 5.2 million customers – both individuals and legal entities.
DTEK Trading sells energy products in domestic and international markets. Coal exported by DTEK Trading is consumed by power plants, coking plants and iron and steel works in Ukraine as well as power plants and industrial facilities in Europe, Asia, North and South America and Africa. The Company also exports energy to Hungary, Slovakia, Romania, Poland, Moldova, and Belarus.
DTEK’s consolidated revenues in 2012 amounted to UAH 82.5 billion; the Company’s net profit totalled UAH 5.9 billion. DTEK paid UAH 15.5 billion in taxes in 2012.