OREANDA-NEWS. CROC receives Polycom Excellence in Services Award for high level of services and customer satisfaction.

“We strived to win this award for a third consecutive year and implemented 29 large-scale projects. For example, we installed Polycom solutions in 34 schools of the Stavropol Territory so that students can now take distant learning programs. In addition, we have created a video conferencing system in the Supreme Arbitration Court and 112 Arbitration Courts of the Russian Federation. This helped organizations to reduce operational expenses on telecom channels and communications. In addition, last year we upgraded the systems in the Central Elections Commission, VimpleCom, Ingosstrakh, and Alfa Bank, and completed a big project at SO UES," says Mikhail Nikoforov, Head of CROC's Video Conferencing Business.

“Polycom is a global leader in open standard technology and unified communications and collaboration (UC&C), telepresence, audio and video communications, and is trusted by more than 415,000 clients around the world. Our reputation and further market expansion both depend, among other things, on the qualifications of our partners, which integrate systems into existing infrastructures, train customer personnel, and provide technical support. In addition, we encourage companies to increase their focus on attaining higher service levels. Overall, we believe that CROC is the most successful provider of services in the EMEA region. We came to this conclusion by analyzing our partners' performance not only in Russia, but also in Europe, the Middle East, and Africa,” says Sergey Khomyakov, Vice President, Polycom in Russian and CIS.

CROC and Polycom have been working together for over 10 years. CROC is a Polycom Platinum Partner and has also been a Service Partner since 2005. Earlier, CROC received other awards, including 'Outstanding Growth in EMEA', 'Best Reseller in EMEA', 'Global Excellence in Innovation', and 'In Recognition of Achievement and Contribution to Polycom'.