OREANDA-NEWS. Ryanair, Europe's favourite low fares airline, today (11 Nov) released its October customer statistics which confirm that Ryanair remains Europe's No 1 customer service airline with:

92% of over 50,000 flights arriving on-time

Less than 1 complaint per 1,000 passengers

Less than 1 bag complaint per 2,000 passengers

Over 99% of all complaints answered within 7 days

Ryanair's Robin Kiely said:

"Ryanair carried 8.4m customers in October with over 92% of our 50,000 flights arriving on-time as we continued to improve our customer experience. All Ryanair customers may now bring a small second bag on board, make faster bookings and register their details on our easier to use website and brand new app, travel with mobile boarding passes, enjoy "quiet flights" and allocated seating, and use their personal electronic devices at all stages of their flight, as Ryanair continues to deliver so much more than just the lowest fares in every one of our markets."