American Airlines Re-Imagines Lounge Experience, Introduces Flagship Dining
- Flagship Dining – A first for any U.S. carrier, American will introduce a one-of-a-kind, pre-flight meal with full tableside service and elegant dining at select gateway hubs, including:
- New York’s
John F. Kennedy Airport(JFK) Dallas/Fort Worth International Airport(DFW) Los Angeles International Airport(LAX) Miami International Airport(MIA)
- New York’s
- Flagship Lounges – Starting this spring, American will redefine its exclusive
Flagship Loungelocations at JFK, LAX and Chicago’s O’Hare International Airport (ORD), with more expansive spaces, more modern furnishings and access for more premium customers. The elevated Flagship Loungeexperience will make its debut at DFW, MIA and Philadelphia International Airport (PHL).
- Admirals Club Lounges – Continuing its historic refresh of
Admirals Clublounges across its global network, American is adding locations at Houston’s George Bush Intercontinental Airport(IAH) and Orlando International Airport (MCO).
“We’re investing more than
Photos accompanying this announcement are available at
A video accompanying this announcement is available at
Scheduled to open in early 2017, the Flagship Dining experience will debut at JFK, offering complimentary, full-service tableside dining with seasonal menus. Fresh, locally-sourced ingredients will be curated by a New York-based Executive Chef.
Throughout 2017, Flagship Dining will be introduced at gateway cities that deliver American’s award-winning international three-class service on its Boeing 777-300ER – DFW, LAX and MIA. While Flagship Dining will provide the same personalized service, each location will reflect the personal flavors of its own Executive Chef.
“We want our customers to have a luxurious escape no matter the reason for their trip,” said Fernand Fernandez, American’s vice president – Global Marketing. “Our goal is to deliver chef-driven creations and local flavors, giving customers a five-star restaurant experience when they travel. The only thing left to do is board the plane.”
In 2017, First Class customers on American’s three-class international and transcontinental flights will have exclusive access to Flagship Dining.
As part of a multi-million dollar renovation, American will introduce a new
All Flagship Lounges will be larger and ultramodern, with elegant furniture, providing increased comfort and connectivity with more power outlets to recharge personal devices. With more expansive spaces dedicated to each
Behind the scenes, culinary chefs will prepare fresh, healthy food options in state-of-the-art gourmet kitchens. Buffet service will feature new selections, and the
Beginning this month, American will be making over the
Admirals Club Lounges
American continues the largest makeover in the 77-year history of the
For more information on American’s lounge updates, please visit aa.com/loungeupdates.
Customer Experience Investment
These improvements are the latest in a long-term investment American is making in the customer experience. This year, American will introduce Premium Economy on international routes with the delivery of its new Boeing 787-9 Dreamliner - raising the bar even higher and providing more choices for global travelers. The airline is investing more than