Aegis has been named a Top 10 Sourcing Standout by Information Services Group
OREANDA-NEWS. Aegis Limited, a global outsourcing and technology services company, today announced it has been named a Top 10 Sourcing Standout by Information Services Group (ISG), a leading technology insight, market intelligence and advisory services company.
Aegis was among the leading providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won over the last 12 months, according to the 2Q 2016 Global ISG Index™. Now in its 55th consecutive quarter, the ISG Index™ provides an independent quarterly review of the latest sourcing industry data and trends – including for the first time this quarter, a view of the growing As-a-Service (IaaS and SaaS) market – for enterprises, service providers, analysts and the media.
Sandip Sen, Global CEO, Aegis Limited said, “We are honored to be featured in the 2016 ISG Sourcing Standouts for the Asia Pacific region. At Aegis, we continue to focus our strategy towards customer analytics, omnichannel processes, acquiring and scaling up new businesses and enhancing customer experience for our clients.”
With over three decades of leadership in customer experience management, Aegis strategy relentlessly focuses in getting an effective and efficient fit between a brand’s business objectives and its consumer's expectations. The company has also increased its investments to effectively leverage technology to support customer processes
Aegis’ inclusion in the ISG Index™ is based on data the company submits to ISG each quarter.
“For nearly 15 years, the ISG Index™ has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG. “Aegis continues to establish itself as a leading and growing player in the global market for BPO services, based on its volume of business in relation to other industry providers.”