OREANDA-NEWS. April 30, 2009. Majority of Parex banka’s customers are convinced that the Bank will regain the reputation in future and become a credible bank, according to the results of research conducted by SKDS, the leading center of market and public opinion research. 85% of the private sector customers, 80% of public sector and 70% of large corporate customers envisage such development scenario of the Bank, reported the press-centre of Parex banka.

The questioned customers of the Bank gave the highest evaluation to the attraction of strong Western shareholders; the entering of the European Bank for Reconstruction and Development into Parex banka’s shareholder structure was particularly approved by large corporate and public sector customers. The respondents are most skeptical about the fact that Parex banka will remain a state-owned bank also in the future.

The poll indicates that in general both private and public sector customers are satisfied with Parex banka’s service quality, tariffs and offered products; besides, the most loyal customers are Latvian small and medium enterprises.

Majority of customers consider that Parex banka’s stabilization could help to improve the overall situation in the country. However, only the public sector customers evaluate the activities of the Government in relation to Parex banka as rather positive. In general, the opinion of business customers about the Bank and its future prospects are noticeably more positive than the opinion of those entrepreneurs, who are not Parex banka’s customers.

The customer poll was conducted in March 2009 upon Parex banka’s request in order to establish the opinion of Parex banka’s business customers about the Bank and its development potentialities. The total of 301 customers were questioned, of this number 64 were large corporate customers, 197 – other private sector customers (small and medium enterprises) and 40 – public sector customers.