OREANDA-NEWS. November 06, 2009. Management of Ingosstrakh IJSC took a decision to cancel the agreement with the Family Doctor Medical Center JSC to provide medical services to its clients along the voluntary medical insurance contracts.

It was found that in 2009 the scope of services provided by the Family Doctor Medical Center despite the economic calculations grew by 1.9 times and the cost of medical assistance extended grew 2.6 fold per insured person compared to the same period of last year. The experience of medical centers demonstrates that such growth is usually caused by unmotivated tests and examinations, consultations and methods of treatment which have no relation to a disease that was claimed by a patient in the medical establishment.

The inspection showed that there were facts of medical appointments not covered by insurance. At the same time regular control and evaluation surveys among patients showed that patients were not satisfied by the level of medical assistance offered by the Family Doctor Medical Center. The recurrent claims submitted by clients to the insurance company prove it

Since in the unstable economic environment employers have to optimize their social programs including the voluntary medical insurance, insurance companies in their turn pay special attention to choosing such partner medical establishments that can offer the best value for money to their clients. In this particular situation Ingosstrakh IJSC deems it impossible to maintain cooperation with the Family Doctor Medical Center. All clients insured by the company who were treated previously at the abovementioned medical center will be offered to enjoy services of other medical centers – partners of the insurance company.