OREANDA-NEWS. March 01, 2010. At the end of 2009, every third resident of the country used the services of Bank SNORAS – the bank provided its services to the total of 1,089 million clients or by 51 thousand (4.6 per cent) more than at the end of 2009, reported the press-centre of Bank SNORAS.

“The changeable and dynamic year 2009 required a lot of non-traditional actions; therefore, last year in our decisions in the finance sector and in the banking product offers to the clients we often “were going against the flow” both in the retail banking and while providing services to corporate clients. As prices were rising in the market, we were reducing the fees for the bank’s services to corporate companies, and we lowered the payment acceptance fees for residents down to LTL 0.99. Of course, the ranks of the bank’s clients were considerably increased by the attractive deposit interest rates and the most expansive national customer service network including also those regions of the country where the banking services would be out of reach today,” says Zorzas Sarafanovicius, the deputy chairman of AB Bank SNORAS Board, the director of Retail Business Division.

In the retail banking segment, in 2009 Bank SNORAS became distinguished by further expanding the customer service network and the products spectrum: it was the first in the Lithuanian market to introduce an alternative for time deposits – the deposit certificates; it was the first among the national banks to offer to the clients the mediation service while investing in the non-cash gold and gold articles (coins and bars) as well as safekeeping of the acquired gold articles. In the summer last year, Bank SNORAS also introduced a programme for seniors, whose participants – pensioners and disabled people – apart from other privileges, receive higher interest for time deposits as well as for the account balances, and only LTL 0.5 is charged for the fee acceptance to the programme participants.

Last year Bank SNORAS also actively worked in the corporate banking having reduced to the new customers of the bank the tariffs down to 50 per cent for the account administration, local and international payments as well as the currency conversion margin. During 2009, the number of Bank SNORAS corporate clients grew by 2400 and it reached 16.5 thousand according to the data as of 1st January 2010.