OREANDA-NEWS. June 28, 2010. SORAINEN Estonia was visited by Larry Caretsky, president of Commence Corporation. SORAINEN has been using the Corporation’s product Commence, a leading customer relationship management and business process automation software, since the firm’s establishment in 1995, reported the press-centre of SORAINEN.

Larry Caretsky was impressed with how the SORAINEN IT team has customised features of the Commence software over the years. “You are one of the most long-lasting and loyal Commence customers in Europe,” he commented.

SORAINEN uses Commence for managing client information, so that the system by now compiles data of more than 38 000 clients and contacts, and 28 000 cases. Additionally, the firm uses the software for customer relationship and know-how management.