OREANDA-NEWS. March 18, 2011. “Unibank” provides the opportunity of distance banking service by telephone. The clients can get current information on their banking accounts without visiting Bank by calling call-center of the Bank, reported the press-centre of Unibank.

It is also possible to get a credit application through call-center. To connect the given service, the client needs to visit one of the 34 branches of Unibank, sign the relevant agreement and get the client password. The Bank provides effective protection and confidentiality of provided information.

Technical re-equipment of call-center, realized during last year, allowed to increase efficiency of the work and significantly expand the functional responsibilities of the employees of the center, guarantying more complex inquiries of the clients service. Calling Unibank call-center on the number 59 55 55, You can not only get the information and professional advice on the services and products of the Bank, but also present complaints or suggestions on the service quality and overall activities of the Bank.

All the feedbacks of the clients are received in the Client’s Service Quality Control, where they are analyzed by the authorized officers of the Bank.

You can also apply to the Client’s Service Quality Control by filling an application in the branches of the Bank or sending an email to control@unibank.am.

We would like to mention that Unibank also provides “Internet Client-Bank" service- the management of banking accounts via Internet. The given system provides clients with overall banking services in on-line regime. The security of "Internet Client-Bank" system of the Unibank is guaranteed with well-known certificate VeriSign Secure Site Pro with EV, which provides the highest level of protection.