OREANDA-NEWS. December 14, 2011. The lender has come up with a new service for retail customers, who can now expect to receive a preliminary decision on their loan application in a matter of minutes

Uniastrum Bank is expanding the range of online services available via its website. From now on potential borrowers can receive a preliminary decision on a credit card or a personal loan without the need to visit a Uniastrum outlet. Instead, all they have to do is to select the type of credit they want on the Bank’s website and complete an online application form consisting of five short sections. The preliminary loan decision is issued within a few minutes.

If the loan is approved, a special credit application confirmation code is sent to the customer’s mobile telephone and e-mail address which the borrower will need to quote when applying directly to the Bank. To obtain a credit card, for example, he or she will need to visit a Uniastrum branch office just once in order to submit the necessary documents.

“We are committed to maximizing our relationship with our customers,” notes Vasily Kuznetsov, Deputy Chairman of Uniastrum’s Management Board. “The online services available on the Bank’s website, such as loan calculator, application forms for products and services, and the opportunity to obtain a preliminary loan decision make for a more convenient and accessible banking experience and minimize the time that has to be spent on visiting a Uniastrum outlet.”