OREANDA-NEWS. March 29, 2012. Under the new Catering Policy 2010, the management of catering services has been shifted from Indian Railway Catering and Tourism Corporation (IRCTC) to the Zonal Railways. Thereby, the supervision and monitoring has been strengthened by the Zonal Railways by deploying railway personnel, who check quality and hygiene and take corrective action in a time-bound manner. Zonal Railways have set up a Catering Monitoring Cell at headquarters and division level, which works round the clock to redress the passenger grievances as quickly as possible. About 30741 inspections have been carried out during March 2011 to February 2012 by the Zonal Railways at all levels.