OREANDA-NEWS. July 23, 2012. Aegis, a global business services and experience management company, today announcedthat it has been ranked 14th on the International Association of Outsourcing Professionals’ (IAOP®) ‘2012 Global Outsourcing 100®’. Aegis has been continuously climbing up in this global ranking of outsourcing service providers, from 26th in 2009to 14th in 2012.

The Global Outsourcing 100, in its seventh year currently, is an annual ranking by IAOP of the world’s best outsourcing service providers and serves as an essential reference for companies seeking new and expanded relationships with the best outsourcing services providers. The applications sent by service providers are judged by an independent panel of experienced outsourcing buyers on four critical characteristics- size and growth, customer references, organizational competencies, and management capabilities. Featuring in The Global Outsourcing 100 list is a matter of pride for outsourcing service providers, as it helps prospective buyers shortlist preferred vendors on the basis of an independent, objective assessment.

Other than being cast as a Leader in the Global Outsourcing 100, Aegis was also cited in various sub-categories in the 2012 listings, including ‘Best Leaders in Revenue Growth’, ‘Best Leaders in Number of Employees’, ‘Best 10 Leaders - Health Care’,‘Best 20 Leaders - Financial Services (Banking, Markets)’,‘Best 20 Leaders – Telecommunications’,‘Best 20 Leaders - Customer Relationship Management Services’, ‘Best 20 Leaders - Information/Communication Technology Services’, ‘Best 20 Companies - Financial Management Services’, ‘Best 5 Leaders in Australia/New Zealand’, ‘Best 20 Leaders in US’, and ‘Best Companies in India’.

"Our rising rank in the Global Outsourcing 100 for the fourth consecutive year is a testimony of our global delivery model and drive to provide exceptional customer experience, as well as the mark we have created in the global outsourcing industry,” said Sandip Sen, President of Customer Lifecycle Management, Aegis. "We established vertical-centric services early on in our lifespan, and these are quite matured now to meet clients’ expectations of an end-to-end service. Our strong customer references before the IAOP panel also indicate that our customers appreciate the standards of our service quality."

“Aegis is an outsourcing company with deep commitment to delivering outstanding customer experience. It is this strategic focus that is transforming our client relationships to business partnerships. Our obsession with the customer's customer is the foundation for our consistent trajectory up the IAOP rankings”, said Anil Modi, Chief Marketing Officer, Aegis.

“In today’s economy, it is more important than ever for outsourcing end users to be able to easily identify and select the right company for their outsourcing needs,” said IAOP Chairman, Michael Corbett. “Aegis continues to be a proven Leader in the outsourcing industry.”