OREANDA-NEWS. October 26, 2012. SSE is committed to changing energy for the better and has already helped transform the market since Ofgem first challenged suppliers with its Retail Market Review in November 2010. Acting on customer feedback, SSE was the first major supplier to make substantial changes in order to improve simplicity, transparency, customer service and fairness in the market. This included a radical simplification of our products to just three tariffs, offering Annual Energy Reviews to all customers and being the first to put an end to doorstep sales.

SSE has made substantial progress in a whole range of areas, raising the bar for other energy suppliers, but there is still much more to be done and this announcement makes necessary further amendments. SSE looks forward to analysing the full detail behind today's proposals. Ultimately, the new measures must lead to improved standards for energy customers across the board, and we will work with Ofgem to achieve this goal.