OREANDA-NEWS. January 24, 2013. Starting from February 1, 2013, Latvian airline airBaltic will introduce a range of improvements to its online and mobile check-in service, offering additional convenience and savings for customers.

Michael Grimme, Chief Commercial Officer of airBaltic: “If all of our passengers used our online and mobile check-in service, they could potentially save up to 90 million minutes of their time annually and thus also contribute to reducing queues at airports. This is a considerable collective amount of time – more than 15 years – and we would like to encourage passengers to use modern technology. For this reason, we will improve our online and mobile check-in, and also introduce a fee for passengers who prefer personal check-in service at airports.”

A range of improvements are introduced to self-service check-in available online at airBaltic.com and on mobile devices at airBaltic.mobi. In addition to better functionality, self-service check-in will be available for up to 1 hour before the flight departure, instead of the current 2 hours. This will allow better flexibility for passengers checking-in from their mobile devices, while on their way to the airport or at the airport. Self-service check-in opens at 12.00 the day before the flight. After completing self-service check-in, passengers travelling light with their hand baggage only, proceed directly to security screening; passengers with check-in baggage leave it at a designated baggage dropp-off counter.

Customers with a preference to personal check-in are offered this service at the airport at a fee of EUR 10/LVL 7, if their ticket is purchased starting from February 1, 2013. Customers opting for check-in at the Business class counter, are offered Priority Check-in service, available for purchase at www.airBaltic.com. Personal check-in service at airBaltic airports is offered free of charge to Business Flex and Business class passengers, BalticMiles VIP card holders, passengers with children up to 2 years old, passengers requiring special service/medical assistance, and passengers travelling from airports, where self-service check-in is not available.

airBaltic serves 60 destinations from its home base in Riga, Latvia. airBaltic offers convenient connections via North Hub Riga to its network spanning Europe, Scandinavia, Russia, CIS and the Middle East.