OREANDA-NEWS. Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions firm today announced that it has been selected by Norway Post to drive its strategic transformation by leveraging information technology (IT). The contract encompasses delivery of a wide range of application development and support services across Norway Post’s core portfolio of 55 applications.

Through this next generation initiative, Norway Post is implementing a structured multi-sourcing model to drive efficiency and support their Nordic integrated business strategy. Norway Post delivers over 36 million packages and 2.2 billion letters every year. Apart from being selected to deliver application services across the core postal value chains, TCS has also been entrusted to coordinate and drive the overall transition and transformation programme across multiple vendors. The services will be delivered through its travel, transportation and hospitality group, which has developed significant capability in the post and parcel segment.

“The postal industry is one of the most impacted by the disruptive power of technology, wherein growth of emails, social media and mobile messaging has impacted traditional business models. Conversely, there are tremendous new growth opportunities for this industry by leveraging the transition towards the new digital consumer. Postal companies need to re-imagine their business model and get access to new age partners and capabilities that can help them change seamlessly while they perform their daily operations. Norway Post is at the forefront of this change and TCS is pleased to have been selected as a strategic partner to accelerate this journey,” said Amit Bajaj, head of North Europe at TCS.

TCS’s Nordic operations (an operating area cutting across Sweden, Finland, Norway, Denmark and Iceland) comprise over 5,000 professionals, servicing leading Nordic companies such as Nokia, Ericsson, TDC, ABB, Telenor, NETS, and SAS. TCS was recently recognised by a KPMG survey of 340 top Nordic companies as the number one company in terms of customer satisfaction for the third consecutive year.