OREANDA-NEWS. Tata Consultancy Services (TCS), the leading IT services, consulting and business solutions organisation, launched the latest innovation from its insurance vertical with the release of TCS Insurance QuickPass - an app that allows insured drivers to maintain a true digital wallet that includes a digital version of their insurance card and other critical policy and resource information on their smartphones. The solution not only eliminates the need for printing insurance cards and reduces the risk of losing valuable information, but empowers users to access all of their current insurance policies. Users can take and store photos and carry their review policy details anywhere, anytime. These end user benefits will help insurance companies increase customer satisfaction and loyalty by providing consumers with a solution they both want and need.

TCS is committed to bringing real world innovation to the insurance industry, said Suresh Muthuswami, president, insurance and healthcare, TCS. Insurers are seeking to be easy to work with and are looking for innovation to help them with this transformation to increased customer centricity.

Digital proof of insurance is being widely adopted across the county. The use of electronic insurance cards has been approved in 24 states and four additional states have digital proof laws pending currently. TCS Insurance QuickPass allows iPhone users to save their insurance cards to their Apple Passbook in states where digital insurance proof is accepted.

At TCS’s insurance innovation lab, we work closely with the industry to create technology solutions of real and immediate value to their customers ‘the agents and the insured,’ said TCS’s Vinod Kachroo, head of technology and solutions, insurance and healthcare. We are developing a number of innovative solutions in the lab, some of the other solutions developed include: Go Safe Mobile ‘a telematics solution; iAgent’ an agent productivity platform including full point of sale capability; Virtual Assistant ‘automated insurance service; GIS in Insurance geo-spatial risk analyser.€

TCS has a global network of technology, domain and academic alliance labs and its mobility team is headquartered in the TCS Customer Collaboration Center in Santa Clara, in the heart of Silicon Valley. TCS was recently designated a leader in enterprise mobility services by Forrester Research Inc, a leading independent research company, in its report The Forrester Wave: Enterprise Mobility Services, Q1 of 2013.

TCS Insurance QuickPass will serve as an effective starter-app that empowers companies to take the all-important first step toward a broader mobile platform quickly and easily. Insurers can go from zero to having a mobile platform in two weeks. Additionally, the app provides one-touch calling to speak to the insurance company executive, a calendar option to track events related to the insurance, and access to the insurance company’s homepage, anywhere, anytime.