OREANDA-NEWS. NTT Communications Corporation (NTT Com), ICT solutions and international communications business within NTT Corporation announced today that it won the User's Choice Award at the 2013 World Communications Awards at the ceremony held on Dec. 3 in London.

The Users' Choice award is run by Total Telecom and Ocean82 to recognize the major contribution of telecoms users to the growth and development of this industry. A survey is conducted to measure the levels of satisfaction of users with a diverse range of services and service providers. NTT Com received the highest customer satisfaction index (CSI) from an assessment of the survey responses. The survey collects views from users about their levels of satisfaction with the product, value for money and the levels of customer support they received from their provider in the last twelve months. It has been designed to assess the effectiveness of organizations at winning the hearts and minds of their users.

NTT Com has a high quality service which is reflected in its outstanding result in customer satisfaction overall. NTT Com has been enhancing the quality of its global data communications services through expansion of its high-quality, cloud-based VPN service Arcstar Universal One and through efforts like the Arcstar Carrier Forum, an international conference organized by NTT Com to discuss strategies for strengthening Arcstar-branded managed network services for multinational corporations. The company is committed to continue providing superior ICT services.