OREANDA-NEWS. UniCredit Bank' s activity in 2013 was highly estimated by Ukrainian Banker Awards 2013 rating experts in the frame of which financial institution took a set of top positions.

This year UniCredit Bank became a winner of the “Best service bank” nomination. The service level in the bank's branches obtains positive reviews and high estimates by both clients and participants of expert groups not for the first time. The specialists of UniCredit Bank are constantly working on strengthening of the current service quality level as well as on its improvement by means of dialogue between the bank and the client. It is worth mentioning that banking institution implemented the new system of service quality evaluation this year - there are special forms using which every client has an opportunity to express his/her opinion on satisfaction level of provided service placed in the branches. Every year bank holds trainings aimed at increasing qualification level of the retail network employees in order to ensure high results.

Besides that, bank was ranked 2nd in the “Bank of entrepreneurs”. During the year 2013 UniCredit Bank continued to provide wide range of both standard and innovative products and services for MMB segment clients, corporate clients. Bank differs by loyal, flexible terms and by customized approach for the clients of this category at the market.

Experts estimated UniCredit Bank in the “Best automotive bank” category, where bank took the 3rd position. Car loans of the bank have been holding the leading positions at the market for a long time. The specific features of the automotive loans from UniCredit Bank are loyal interest rates, minimal advanced payments and a wide range of special offers.

In addition UniCredit was ranked 2nd in the “Best Global Group in Ukraine” nomination. UniCredit was stated as one of TOP-3 reliable foreign financial establishments on the territory of Ukraine. UniCredit used its best efforts to earn confidence of the clients, which resulted in people's support and awareness of its activity at the local market.

The Ukrainian Banker Awards rating is held on annual basis by “InvestGazeta”. The best financial institutions are selected by interrogation of the experts of financial market, Ukrainian entrepreneurs and banks' clients concerning their opinion on the banks' activity in the current year.