“Posta Moldovei” launches new technologies for customer service
Simultaneously, for lines streamlining and reduction to minimum of queues in post offices, the "electronic queue” system is to be implemented ", which will be tested in the Central Post Office of Chisinau municipality, and later applied in all post offices with a large flow of people.
Speaking about the preparedness of the SE "Posta Moldovei" for taking over the payment of social payments to citizens starting September 1, current year, Sergiu Batiu?ca, the Deputy General Director of the company, stressed that "within a year" “Posta Moldovei " manages about 10 billion lei and the increase of financial flow by another 10% is not a difficulty. However, the number of served people increases. Therefore, we negotiate the opening of 10 new post offices in Chisinau and Balti municipalities. We analyze the efficiency of the work schedule for each office and are ready to adjust it to the needs of beneficiaries. If necessary, we will increase the number of employees to cope with the flow of people and ensure social payments on time. "
We remind that on August 12, 2015, the Government of Republic of Moldova made a decision that starting September 1, 2015, all the social payments previously made through Banca de Economii and Banca Sociala will be made through the SE “Posta Moldovei”.