Holland America Line Enhances ‘Flight Ease’ Air Booking Program with More Options and Easier Navigation
In addition to the new design, the functionality of the site is now more intuitive, allowing travel professionals to select departure and return flights separately, add a stopover flight segment, easily compare real-time flexible and restricted fares, and review more detailed schedule displays.
“We’re constantly communicating with our travel partners, and these Flight Ease enhancements are a result of conversations on how to improve the air reservation platform,” said Eva Jenner, vice president of North America sales for Holland America Line. “Planning a cruise vacation from start to finish should be a seamless process, and Flight Ease ensures that our travel partners have the most advanced tools to coordinate their clients’ air and cruise itineraries.”
In addition to the new look, the new and improved functionality includes:
- The ability to select departing and return flights independently.
- Improved search filters to easily identify the best flight for clients based on preferred airlines, fare type, number of stops, departure time, price and duration
- Easy comparison of flexible and restricted airfare options for the same flights
- A logic-driven calendar to guide flight planning based on ship departure and arrival dates.
- Newly designed schedule displays detailing important information about type of aircraft, connections and layover times.
navigation allowing the travel professionals to move easily across the booking
flow from each step of the process including search, select departure, select return,
summary and pay.
Available through Holland America Line’s robust Polar Online
booking process, Flight Ease features up-to-the-minute flight schedules that
only include those flights that arrive and depart in time for the specific
cruise booked; as well as competitive pricing and flight inventory from
multiple carriers. All flights booked through Flight Ease feature 24-hour
assistance for questions and “Next Port Protection,” which means that in case
of airline delay or cancellation en route to a cruise, Holland America Line
will take care of any flight changes necessary to join the cruise at the next
available port of call.
With Flight Ease, travel professionals can easily and affordably select from two competitive pricing options depending on their clients’ travel needs: Flexible Fares provide the greatest leeway for changes with no fees to adjust a flight schedule and airfare payment is due with the final cruise payment. Similar to other low-fare tickets, Restricted Fares are generally a lower price, have cancellation fees and require full payment for the air reservation at the time of booking.