Aegis Named a Top 10 Outsourcing Service Provider by ISG
OREANDA-NEWS. Aegis Limited, a global outsourcing and technology services company,today announced that it has been named a Top 10Outsourcing Service Provider by Information Services Group (ISG), a leading technology insight, market intelligence and advisory services company.
Aegis was among the leading providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won over the last 12 months, according to the ISG Global Outsourcing Index®. Now in its 52ndconsecutive quarter, the ISG Outsourcing Index® provides an independent quarterly review of the latest sourcing industry data and trends for enterprises, service providers, analysts and the media.
Sandip Sen, Global CEO, Aegis Limited said, “Aegis has undergone a remarkable evolution and its ability to acquire and scale new businesses is helping the company prepare for the new wave of growth.Our strategic presence in Malaysia, deep domain expertise, innovative engagement model and investments in incorporating smart technology has enabled Aegis to receive this recognition.”
Aegis has achieved a significant organic growth and some of the attributes which have contributed to this growth are its strong local presence, industry knowledge, flexibility and ability to collaborate with the client’s ecosystem encompassing their end customer experience management. The company also increased its capacity in India, Malaysia and Australia to over 30,000 employees, supporting some of the large and mid-sized organization cross Customer Lifecycle Management, Finance & Accounting, Procurement and SMAC enabled BPM solutions
Aegis’ inclusion in the ISG Outsourcing Index® is based on data the company submits to ISG each quarter.
“For more than a decade, the ISG Outsourcing Index® has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance,” said Paul Reynolds, chief research officer of ISG. “Aegis continues to establish itself as a leading and growing player in the global market for Customer Lifecycle Management services, based on its volume of business in relation to other industry providers.”
About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience and global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 900 employees and operates in 21 countries. For additional information, visitwww.isg-one.com.
Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 43 locations across 9 countries with more than 40,000 employees. Aegis services over 150 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by Essar, a USD 35 billion conglomerate.