OREANDA-NEWS. Tata Capital announced that it has been appraised at level 3 of the CMMI Institute’s People Capability Maturity Model (P CMM). This makes it the first non-banking financial company (NBFC) in India and one of the first few in the world to do so. CMMI is a process improvement approach that provides organisations with the essential elements of effective processes that ultimately improve their performance. The appraisal process for Tata Capital was performed by KPMG.

An appraisal at maturity level 3 indicates the organisation is performing at a 'defined' level. At this level, processes are well characterised and understood, and are described in standards, procedures, tools and methods. The organisation’s set of standard processes, which is the basis for maturity level 3, is established and improved over time. An appraisal at maturity level 3 indicates the organisation is performing at a "defined" level.

Speaking on the announcement, Amar Sinhji, head – human resources, Tata Capital, said, “We are very proud that Tata Capital has been appraised at the highly coveted P CMM Level 3, making us the first NBFC in India and the first non-IT company in the Tata group to do so. This is a significant milestone in our quest for world-class people processes and a commendable achievement for a new company like Tata Capital.”

CMMI is the result of more than 20 years of ongoing work at Carnegie Mellon University by members of industry, government, and the software engineering institute. Powered by Carnegie Mellon, the CMMI Institute is working to build upon CMMI’s success, advance the state of the practice, accelerate the development and adoption of best practices, and provide solutions to the emerging needs of businesses around the world.CMMI models provide guidance for developing or improving processes that meet the business goals of an organisation as also used as a framework for appraising the process maturity of the organisation.