OREANDA-NEWS.  Lufthansa kept impact on passengers to a minimum / No further strike effects in the coming days.
Immediately following the end of strike action at several airports in German, the airlines of the Lufthansa Group returned to normal flight operations. Lufthansa resumed its regular scheduled services at 2 p.m. The airline had already returned to normal operations at 1 p.m. at its Munich hub. All flights scheduled for this afternoon and this evening will depart as planned. No further strike effects are expected in the coming days.

The airlines of the Lufthansa Group were well prepared for the strike, releasing a special flight timetable at an early stage with significantly reduced capacities for the duration of the strike. Around 600 flights were cancelled. These measures, combined with the high level of commitment shown by Lufthansa staff, ensured that the airline was able to return to normal service much faster than in similar situations in the past.

Lufthansa's aim at all times was to minimise the impact that the ver.di airport strike had on its passengers. More than 50,000 passengers who were affected by the strike and had provided their contact details were informed of changes to the flight timetable by text message and email. Staffing levels in Lufthansa's call centres had been increased on Tuesday. Lufthansa's website LH.com also provided passengers with detailed information about the status of their flights and alternative travel options.

Passengers flying with Lufthansa on Thursday to or from Frankfurt, Munich, Dьsseldorf, Cologne/Bonn, Stuttgart, Hamburg and Hanover were able to rebook their tickets once at no extra charge. Customers whose flights were cancelled were able to cancel their bookings for free. Passengers within Germany also had the option of travelling by train with Deutsche Bahn at no extra charge. At Frankfurt Airport, additional staff were on hand in the terminal to ensure the best-possible level of customer care.