OREANDA-NEWS. June 08, 2015. As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. 

Bank of America will continue to use Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for ensuring that the content, features and services of its webpages for credit card rewards and travel redemption are accessible to all site users, including people who are blind or visually impaired.

Bank of America has been an industry leader in providing accessible services to people with disabilities. It was one of the first to work with the blind community on a website accessibility initiative and to agree to a national talking ATM installation plan. In 2010, Bank of America announced that every ATM in its fleet was upgraded to deliver private, spoken instructions through a headset plugged into an audio jack in order to provide independent accessibility to persons who cannot see an ATM screen. Customers can also opt to receive their checking, savings or credit card account statements in Braille or large-print format.