OREANDA-NEWS. Software analytics company New Relic, Inc. (NYSE:NEWR) today announced customer success in Australia, with leading brands including carsales.com Ltd, domain.com.au, and Fairfax Media trusting New Relic to provide tools to help them manage their digital initiatives and deliver great software. Since its formation, New Relic has prided itself on being a pure-play, multi-tenant SaaS vendor. As a result, New Relic’s customers can enjoy software analytics with the many benefits of the SaaS model, including the ability to deploy in minutes, automatic upgrades, and not having additional on-premise hardware or software to manage.

“We are very excited about the strong foundation of customers that New Relic has built in Australia, and look forward to spending time further understanding the market, understanding their businesses, and building the best product and offering for the market,” said Hilarie Koplow-McAdams, President, New Relic. “When we look at Australia, we see a lot of great companies that can benefit from the insights New Relic provides for how their software is working, how it is impacting their customer experience, and ultimately, how it is driving their business.”

“Customer experience is woven into every aspect of the carsales.com business, and New Relic’s products have been critical to driving the connection between our technology and the experience of the end user. Our technologists rely on New Relic every day to monitor performance and make changes quickly,” said Jason Blackman, Chief Technology Officer, carsales.com Ltd.

“domain.com.au’s real estate apps and web technology have been bolstered by the modern technology stack that we monitor with New Relic. Using New Relic has allowed us to embrace microservices, continuous deployment, move to the cloud quickly, and more,” said Mark Cohen, Chief Technology Officer, domain.com.au.

“New Relic shows us who is visiting Fairfax Media’s sites, what they are doing on the site, who are the highest-volume users, and more. It allows our developers to really connect to customers,” said Cheesun Choong, Head of Product Platforms, Fairfax Media.

“As the largest wagering operator in Australia, at peak times we process thousands of transactions every second. Our customers expect our websites and mobile applications to work flawlessly, especially during iconic events like the Melbourne Cup. New Relic allows us to see how our systems are performing and what our customers are experiencing in real time – in a way that is intuitive for our development, support, and operations teams. This helps us identify and resolve potential issues long before they start to impact customers. Our journey to a cloud-based microservices architecture would not have been possible without the visibility and insights that a tool like New Relic delivers,” said Dave Coombes, General Manager Strategy and Architecture, Tabcorp.

“New Relic has enabled THE ICONIC to be proactive with our technology and ultimately build and manage a stack that helps deliver a great ecommerce experience. Using New Relic has allowed us to scale our app smoothly and keep our customers happy,” said Oliver Brennan, Operations Technical Lead, THE ICONIC.