The regular scheme of power supply to consumers in the Tver region was restored in full
OREANDA-NEWS. Power engineers of IDGC of Centre restored the operation of power lines and feeding centres of all voltage classes in the north-western districts of the Tver region affected by unfavourable weather conditions.
In connection with the normalization of the operational situation in IDGC of Centre - Tverenergo division, a special mode of operation and high availability mode have been cancelled. The staff of the branch fulfills individual requests for the 0.4 kV network, which come from consumers to the contact centre of the power engineers.
According to the decision of the power grid company’s management, during the long New Year holidays in the Tver region there will be an intensive group of power engineers on duty. 166 first responding mobile and repair crews and 13 crews of high availability are prepared. In the event of abnormal situations, 19 standby power supply sources have been prepared.
The power engineers remind that messages on facts of absence and violation of quality of electricity in the round-the-clock mode are accepted by the hotline phones at 8-800-50-50-115 or the short number at 13-50 (for fixed telephones) and also by phone + 7915-38-000-38 in Telegram and Viber. Also, IDGC of Centre implemented a 24-hour Internet information service for citizens about causes for electricity outage. You can send a request on the official website at www.mrsk-1.ru in the section "Outage and construction schedules - Get information about the outage". If there is no information about the power outage at the time of the request, you will receive an answer with information on the causes for the outages and the planned timing for restoration of electricity supply by e-mail in the shortest possible time.